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 Multi-Point Door Lock Replacement Questionnaire.

REGULAR Questionnaire Form

Tell us a little about yourself, and how we can reach out to you with any further questions or photo requests.
 THE PERSONAL CONTACT INFORMATION COLLECTED, WILL NOT BE STORED, SOLD OR SHARED.
.
  This information will only be used for correspondence pertaining to the products you are searching for, from this website.

This Form is designed to identify the correct multipoint door lock components, No Matter what brand lock you currently have.

 



1. Why Do You Believe Your Lock Is Broken?  ( I Know, I Have to ask)




2. On the EDGE of the door, UNDER the striker latch, Do you see a Lock Brand Insignia?  HOPPE, GU, Ferco, FUHR, WinkHaus, ROTO, PGT, Caradco, Weather Shield, etc?

Hoppe multipoint lock insignia on edge of door



3. What is your Back set Measurement? This is the horizontal measurement from the CENTER of your handle post >>> to the EDGE OF THE DOOR PANEL where the lock is mounted flush.  View Photo Below.



4. What is your "Dead Bolt Throw" Measurement? How Far Does It Extend When Locked?

This illustrates the proper way to measure an HLS-9000 backset on a Hoppe Multipoint door lock.

 

 

 

How to measure a Hoppe lock deadbolt throw for lock replacement.





5. Does your Lock have Top and Bottom Shoot Bolts? These are the pins that lock into the frame header and the sill.

Top and Bottom shoot bolts





6. NOT COUNTING THE DEAD BOLT, What Other  EDGE Locking Points Do You Have On The Side Of The Door Panel?





7. MEASURING FROM THE BOTTOM OF THE DOOR PANEL UP,  What is the measurement for the Lower EDGE Locking Point?

Lower Edge Locking Point Location

Maximum 9 Characters




8. MEASURING FROM THE BOTTOM OF THE DOOR PANEL UP, What is the measurement for the "Handle Height Indication Line"?

Measure Carefully

Measure


Maximum 9 Characters

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9. ON THE EDGE OF THE DOOR, JUST ABOVE THE DEAD BOLT... Does your Current Multipoint Lock Have A  "Mis-Handling Device Wedge"?

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10.  UPPER EDGE LOCKING POINT - MEASURING FROM THE BOTTOM OF THE DOOR PANEL UP, What is the measurement for the "UPPER EDGE LOCKING POINT"?

Measure Carefully

Measure

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11. MEASURE "OVER ALL"  PANEL HEIGHT. Measure the entire door panel height if it is the same height as the edge lock strip.

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Enter the over all height of your door panel. DO NOT INCLUDE WEATHER STRIPPING. Door panel height should be the same height as the over all lock height.




12. Lock Strip Edge Details.

Lock Strip Edge Details, All Required

Hoppe Gearboxes shipped out daily and always in stock




13.  Key Cylinder Type -  Can you determine which "Key Cylinder Type Your Door Lock Has?  This photo below shows:

  • European Profile Cylinder - Pictured Above

  • American Cylinder With Tail Pc.- Pictured Below

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14. Just to be sure we have everything, You can upload (3) Photos or the lock on the edge of the door. PLEASE CONVERT ALL PHOTOS TO .JPG OR .JPEG FORMATS.  IPHONE .HEIC FORMATS ARE NOT ACCEPTED.

 

****NOT REQUIRED, BUT VERY HELPFUL****

 

 

USE YOUR FLASH IN DARK ROOMS WITH INSWING DOORS



15. Photo Uploads - Optional, But Helpful.  PHOTOS MUST BE IN .JPG FORMAT. Save Iphone Photos from .HEIC - to - .JPG, Before Uploading.

 

TAKE (3) PHOTOS OF THE DOOR EDGE. 

 

  1. Top 1/3 of the door edge showing the lock strip at the top of the door.

  2. Middle 1/3 of the door edge showing the lock strip, Dead bolt

  3. Bottom 1/3 door edge showing the lock strip bottom

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