FAQ about multipoint locks - Most Commonly asked questions

Is it easy for a homeowner to replace their broken multipoint lock?

If you have some basic tools, you should be able to remove your broken lock and replace it with a new one.

Can I just purchase just a Hoppe gearbox replacement?

Yes you can. We try to keep IWP-45-92-25 gearboxes in stock. Ships out the same day

Does the new multipoint lock have to be mortised into the door?

If you have a multipoint lock in your door, the machining has already been done.

Why does my multipoint lock sound crunchy when I lift the handle?

That dreaded sound is a sign that there are broken parts inside the lock body gear box.

Why does my door handle sag downward and not horizontal like it used to?

The internal “Return Spring” is worn out and will not lift the lever handle back up to it’s rest position.

What is that clicking noise when I engage my multipoint lock into the locked position?

That would the worn out teeth on the cog that shifts the drive rail inside.

Where can I purchase just the cog gear to replace in my multipoint lock?

Internal lock parts are not sold separately, You must replace the entire lock body or gearbox.

Why does my top shootbolt not move after I just installed it?

You may not have the linkage between the lock drive rail and the extension transfer bar connect properly.

Should I lubricate my multipoint locks with WD-40 twice a year

Twice a year should be fine. Use a different lubricant though. Like Super Slick Stuff found at Lowe’s

What is the backset measurement on a multipoint door lock?

That is the measurement from the multipoint lock faceplate to the center of the handle.

What is a "Mis-Handling device"?

It is an added latch on the edge of the door that helps prevent lock activation in the opened position.

Do you have replacement locks for Caradco doors?

Yes,  Caradco 4101341 multipoint door locks

Do you have replacement locks for Peachtree doors?

Yes,  These ship out in a few days and direct to your shipping address.

How to measure your Hoppe Multi-point door lock.

Hoppe Lock Gearbox to repair your Hoppe Multipoint Lock.

Common problems with multipoint door locks.